Effective date: September 10, 2026
Fortress Lock & Safe respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit fortresslocksafe.com, contact us, or request locksmith services.
Information We Collect
Information you provide
When you submit our service-request form, call us, or contact us by email, we may collect your name, telephone number, email address, service details, and any other information you choose to provide.
Information collected automatically
Our website and service providers may automatically collect limited technical information, including your IP address, browser and device type, referring page, pages visited, approximate location, and the date and time of your visit. Cookies and similar technologies may also be used for website operation, security, analytics, and advertising measurement.
How We Use Your Information
We may use the information we collect to:
• Respond to questions and service requests.
• Provide estimates, schedule appointments, and perform requested services.
• Communicate with customers about their requests.
• Protect the website from spam, fraud, misuse, and security threats.
• Understand and improve website performance.
• Measure advertising results and form or telephone-call conversions.
• Maintain business records and comply with legal obligations.
Contact Forms and Email
Information submitted through our website form is transmitted to Fortress Lock & Safe by email. Form information may be retained in our business email account and other business records as reasonably necessary to respond to the request, provide services, maintain records, resolve disputes, and comply with applicable obligations.
Cookies, Analytics, and Advertising
Our website may use cookies and similar technologies required for basic website operation and security.
We may also use Google Analytics and Google Ads to understand website usage and measure advertising performance. These services may collect online identifiers, cookie information, device information, approximate location, and activity on our website. Google may use this information according to its own policies.
You can learn how Google uses information from participating websites at:
https://policies.google.com/technologies/partner-sites
You can manage Google advertising preferences at:
https://myadcenter.google.com/
You may also configure your browser to block or delete cookies. Blocking some cookies may affect how certain website features function.
Service Providers and Information Sharing
We may share information with companies that help us operate our website and business, including website hosting, form processing, email delivery, spam protection, analytics, advertising measurement, and review-display providers. These providers may process information only as needed to provide their services or as permitted by their own terms and privacy policies.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or safety, investigate fraud or security issues, or complete a business transfer.
We do not sell customers’ personal information for money. We may disclose online activity and technical information to analytics and advertising providers as described above.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations. Information that is no longer needed may be deleted or anonymized.
Information Security
We use reasonable administrative and technical measures intended to protect personal information. However, no website, email service, or electronic transmission method can be guaranteed to be completely secure.
Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information you have provided. We may need to verify your identity before completing a request, and we may retain certain information when required or permitted for legal, security, or legitimate business purposes.
Children’s Privacy
This website is intended for people seeking locksmith services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Links and Embedded Services
Our website may contain links to or embedded content from third-party websites, including Google reviews. Those providers may collect information according to their own privacy policies. Fortress Lock & Safe is not responsible for the privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy as our website, services, or privacy practices change. The updated version will be posted on this page with a revised effective date.
Contact Us
For questions or privacy requests, contact:
Fortress Lock & Safe
Email: fortress.safe20@gmail.com
Phone: 918-853-1373